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Delivery

Ensuring that your orders are processed quickly and delivered complete, intact, and as soon as you need them is paramount to our business. We understand the importance of efficient distribution which is why we have developed a fast and dependable delivery system with Aramex, UPS and Blue Dart. All of our  orders are sent out for guaranteed next day delivery.

Our standard deliveries go through Royal Mail which is a trusted and reliable service. There is a different price for the service you select:

Delivery Options

For orders under £60

For orders over £75

Standard

Tracked 2-3 working days from the date of despatch

 

 

£3.95

 

 FREE

Next Day Click & Collect 

Next Day Collection for orders placed by 5pm Sunday to Friday 

£3.95

 

FREE

 

Next Day

Next working day for orders placed by 5pm Monday-Friday and before 12pm on Sunday 

*Please be advised this service has been paused until further notice so that we can focus on ensuring your orders are managed as quickly and efficiently as possible. *

 £4.95

 

 £4.95

 

Premium Next Day

Next working day with two-hour delivery window notifications for orders placed by 5pm Monday- Friday and before 12pm on Sunday

*Please be advised this service has been paused until further notice so that we can focus on ensuring your orders are managed as quickly and efficiently as possible. *

£9.95

 £6.95

  

Unfortunately, orders to Northern Ireland, Scottish Highlands and Islands, Scottish Lowlands, Isle of Man, Scilly and a number of England/Scotland Border postcodes my take slightly longer to arrive.

 

Our high security warehouse and office are located close to excellent road links, so we can offer quick and efficient delivery to anywhere in UK(outside of our peak times of business). As a performance indicator, we are proud to report that throughout the last 18 months, over 92% of orders placed before 11am were sent out that evening for delivery the next day.

*Next Day Delivery 

Next day delivery is only available to Mainland UK and orders arrive the next day when placed by 5pm Monday-Friday and before 12pm on Sunday, excludes Bank Holidays. Next day delivery will not be offered at checkout for any excluded areas such as Northern Ireland, Scottish Highlands and Islands, Scottish Lowlands, Isle of Man, Scilly and a number of England/Scotland Border postcodes.

Our specialist team is on hand to take your order or answer any queries so you can be sure that your stock will arrive when you need it.

 

Please see our dispatch details below:
* Website orders received by 5PM Monday to Friday are dispatched same day.
* Website orders received after 5PM Monday to Friday may be dispatched same day, but more likely the following day.
* Large trade account orders containing multiple shipping boxes will be picked, packed and dispatched within two business days

UK Delivery Lead Time

Small orders of up to 10 products/pieces will be delivered Next Day or within 3 Working Days depending on the delivery method selected at checkout.

Europe Delivery Lead Time

Small orders of up to 10 products pieces will be delivered Next Day or within 7 Working Days depending on the delivery method selected at checkout. 

Rest of World Delivery Lead Time

Small orders of up to 10 products pieces will be delivered Next Day or within 10 Working Days depending on the delivery method selected at checkout.

All orders will require an adult signature at point of delivery

If you have any questions or would like to enquire about your order please contact Hair Essentials customer services on 01753526580
Monday to Friday 9AM to 6PM

*Please note:

Hair Essentials will not accept liability for lost orders if you select for your parcel to be left in a safe place or with a neighbour.

Hair Essentials will only consider claims for lost items sent 10 working days after the latest due date.

We are not able to provide an exact delivery time; our delivery partners deliver daily between 8am and 8pm.

To view other delivery information please click on the relevant link: Jersey & Guernsey, France, Germany, NorwayEUUSAInternational.

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