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Customer Service
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Free standard shipping on orders over £99
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
At beautyworlduk.com, we only stock authentic products. All our items are genuine and are sourced directly from the manufacturer or from their authorized distributors. Prior to shipping, we do several levels of rigorous quality checks, hence eliminating any chances of counterfeit products. If you have any concerns about the authenticity of any of the items you have purchased from us or are considering purchasing, please contact us directly by emailing us at sales@beautyworlduk.com and we shall be happy to address your concerns.
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Description: African Black Soap Bamboo Charcoal Masque from Shea Moisture, Cleanse and detox your locks. This intense treatment sinks into the hair and scalp to boost hydration levels and nourish each and every strand. Enriched with African black soap, bamboo charcoal, tea tree oil, and willow bark extract, this mask works to absorb all excess oil and removes build up as it treats the hair. |
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Ingredients: Water, Cetearyl Alcohol, Caprylic/Capric Triglyceride, Glycerin (Vegetable), Butyrospermum Parkii (Shea) Butter*♥, Stearyl Alcohol, Cetyl Alcohol, Cocos Nucifera (Coconut) Oil, Persea Gratissima (Avocado) Oil, Aloe Barbadensis Leaf Juice, Behentrimonium Methosulfate, Behentrimonium Chloride, Fragrance (EssentialOil Blend), Panthenol, Hydrogenated Vegetable Oil, Melaleuca Alternifolia (TeaTree) Leaf Oil, Hydroxyethylcellulose, Avena Sativa (Oat) Kernel Flour, Charcoal Powder, Salicylic Acid, Hydrolyzed Vegetable Protein PG-Propyl Silanetriol, Polyquaternium-7, Beta Glucan, Hamamelis Virginiana (Witch Hazel) Extract, lsopropyl Alcohol, Avena Sativa (Oat) Bran Extract, Sodium Palm Kernelate, Sodium Shea Butterate, Sodium Cocoate, Theobroma Cacao (Cocoa) Pod Ash, Salix Nigra (Willow) Bark Extract, Triethyl Citrate, Caprylyl Glycol, Benzoic Acid. |
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How to Use: Section clean wet hair and Apply generously, use a wide tooth comb to distribute evenly from roots to ends. Leave in 5 minutes. Rinse thoroughly. |
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Key Benefits:
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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